Privacy Policy and Cookies

This Privacy and Cookies Policy is effective from the date of access and registration of the Player. SOJOGO reserves the right to change this Privacy and Cookies Policy at any time, subject to obtaining the necessary consents from the Data Owner and the legal limits established, keeping published at all times the version in force for knowledge and adherence of the User and / or Player, either through, at the time of access, or directly, by sending via email

This policy is part of the Terms and Conditions and respects the obligations of data protection, with regard to the treatment of personal data and the free movement of such data.

1.1  The Privacy and Cookies Policy sets out how SOJOGO collects and processes Personal Data. Under the terms and for the purposes of the Applicable Legislation, SOJOGO is the entity responsible for the collection and processing of your Personal Data.

1.2  This Privacy and Cookies Policy should be read carefully. The Player understands and accepts that by accessing and registering on is providing Personal Data, authorizing the collection, registration, organization, structuring, storage, adaptation or alteration, recovery, consultation, use, deletion or destruction, as well as disclosure by transmission, dissemination or any other form of availability, comparison or interconnection of these under the terms defined by the Applicable Law and this Agreement.

1.3  SOJOGO treats your Personal Data as strictly private, and will only share it with public authorities, namely, with the regulatory authority of the sector, or subcontractors and service providers that meet our high standards of protection, under the terms of the Applicable Legislation.

1.4.  By accepting the Privacy and Cookies Policy you accept that your Personal Data may be transferred to third parties for the provision of the services object of the contract of use of, for the management of your account, creation of customer profiles and ensuring the security of, as well as to allow you to use our services. You can always choose whether to consent to the use of your Personal Data for marketing purposes, without your refusal affecting the services we provide to you.

1.5.  Before using, you will need to confirm that you have read and agree to the terms of this Privacy and Cookies Policy and that you consent to the use of your Personal Data on the terms and for the purposes set out in this Privacy and Cookies Policy.

1.6.  If you do not wish to provide or if you do not provide the Personal Data required under Applicable Legislation you must not register with or enter relevant information into or otherwise provide your Personal Data. Failure to consent to the processing of such data, however, will not allow you to fully enjoy the services that SOJOGO has developed and makes available.


Information Collected We consider information that can be used to identify an individual, including, but not limited to, first and last name, date of birth, credit card information, home or other physical address, e-mail address, telephone number or other contact information to be Personal Information (“Personal Information”). We may ask you to provide Personal Information when you use, register for an account or use the Services. The Personal Information we collect may include information such as: contact information (including phone number), shipping information, billing information, transaction history, usage preferences, and feedback on the Services. This information is held on servers that are properly audited and monitored to ensure required levels of security. In addition, when interacting with the Services, our servers maintain an activity log unique to each player that collects certain administrative and traffic information including: source IP address, time of access, date of access, page(s) visited, language used, software crash reports and type of browser used. This information is essential to the provision and quality of services. We do not collect personal information about players without their knowledge and permission.


Means of Collecting and Handling Data We may automatically collect certain data, as mentioned above, and receive personal information about players when you provide such information through the services or other forms of communication and interaction with us. We may also receive personal information from online vendors and service providers, and from customer lists lawfully acquired from third party vendors. In addition, we may engage the services of external service providers to provide technical support, process online transactions and maintain player accounts. we will have access to any information you provide to such vendors, service providers and external e-commerce services, and will use the personal information as set out in this privacy policy. This information will only be disclosed to third parties outside SOJOGO in accordance with this Privacy Policy. We take steps to ensure that SOJOGO’s arrangements with external online service providers and vendors protect the privacy of our entire player community.


Information Used We use the Personal Information We collect about players to provide Our Services, to provide customer support, to perform necessary security and identity checks, to process all online transactions, to help you participate in third party promotions, to fulfill certain business requirements and for any other purposes related to the operation of the Services. As such, we may share Players’ Personal Information with our carefully selected partners (which include any other parties with whom our partners have entered into data sharing agreements). Players’ Personal Information may also be used by SOJOGO to provide you with: (a) promotional offers and information about our products and services; and (b) promotional offers and information about our carefully selected partners’ products and services in order to better provide you with a range of products and support services. You authorize us to notify other users who have an account and have their email address stored in the contact lists of their email accounts that their email address has been registered for an Account. From time to time, we may ask you for information about yourself through surveys or contests. Participation in such surveys or competitions is entirely voluntary and you therefore have a choice whether or not to disclose such information. Information requested may include contact information (such as name, mailing address and telephone number), and demographic information (such as postal code or age). By accepting any contest win or prize from us, you consent to our use of your name and likeness for advertising and promotional purposes without additional compensation, unless prohibited by law. Unless you have opted out of receiving promotional information, we may also use Personal Information (including email address and telephone number) to provide you with information about our products, services and promotions, including other gaming services and products, and products from third parties carefully selected by SOJOGO.


Telephone Calls Telephone calls to and from the Customer Contact Centre are recorded for training and security purposes, together with the resolution of any issues arising from the service.


Certain Excluded Disclosures We may disclose Personal Information if we are required to do so by law or if we have a good faith belief that such action is necessary to: (1) comply with legal process served on us or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, we believe that you have defrauded or attempted to defraud us, SOJOGO, or any other user of the Services by any means, including, but not limited to, game manipulation or fraudulent payment, or if we suspect that you have made a fraudulent payment, including using stolen credit cards or any other fraudulent activity (including any charge back or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming operators, banks, credit card operators, and relevant agencies. (4) For the purpose of research on drug prevention, data may be rendered anonymous and passed on to the respective institutions.


Access The player may opt-out of receiving all promotional communications by choosing to opt-out when this option is available on or services or in an e-mail you receive from us, or at any other time by contacting SOJOGO directly. the player may also contact us at this address if: 1) you wish to confirm the accuracy of the personal information we have collected about players; 2) you wish to update your personal information; and/or 3) you wish to make a complaint about our use of your personal information. if you request it, we will (a) update any information you provide to us, provided that you provide evidence that we may reasonably ask you to make such changes, or (b) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this privacy policy shall prevent us from retaining personal information if we are required to do so by law.


Consent To Use Of Electronic Service Providers In order to play real money games on, you will be required to send money to and receive money from us. We may use third party electronic payment processors and/or use financial institutions (“ESPs”) to process these financial transactions. By accepting this Privacy Policy, you expressly consent to personal information necessary for the processing of transactions being shared with ESPs, including, where necessary, the transfer of information outside of your country. We take steps to ensure that SOJOGO’s arrangements with ESPs protect your privacy.


Security We are aware of the importance of information security and know the techniques required to protect information. We store all personal information that we receive directly from players in a password protected database hosted on Our secure network behind state-of-the-art firewall software. Our Services support TLS (Transport Layer Security) version 1.2. We take steps to ensure that our offices, agents and suppliers also employ adequate levels of security.


Protection of Children The Services are not intended for and are not directed at persons under the age of eighteen (18) (or the legal age in their jurisdiction). We assume that any person providing their information to us through any part of the Services will be at least eighteen (18) years of age (or the legal age in their jurisdiction). SOJOGO has a policy in place to detect attempts by minors to access our Services, which may involve accessing and verifying the Personal Information of players. If we become aware that a minor has attempted to or has submitted personal information via the SOJOGO platform, we will not accept that information and will take steps to remove it from our records.


Disclaimer of Liability The services operate “AS IS” and “AS AVAILABLE” without liability of any kind. We are not responsible for events beyond Our direct control. Due to the complex and ever-changing nature of Our technology and business, We cannot guarantee or assure that there will be error-free performance regarding the privacy of your personal information, and We will not be liable for any indirect, incidental, consequential or punitive damages related to the use or disclosure of personal information.


Mergers and Other Events Requiring Information Transfer In the unlikely event that we file for bankruptcy, become insolvent, or are acquired by a third party, merge with a third party, sell all or part of our assets, or transfer all or part of our relevant assets to a third party, we have the right to share the personal information and any information you have provided to us through the services to potential and subsequent business and merger partners. By agreeing to the standard terms and conditions of use, you hereby give your consent to the transfer of this information.


COOKIE POLICY SOJOGO uses cookies to provide a better and more personalised service to players. We may store some information on your computer, laptop, tablet or mobile device when you visit Cookies are small text files containing small amounts of information that are sent to and stored on your computer, smartphone or other device when you visit The Cookies are then sent back to the originating on each subsequent visit. Cookies are useful because they allow to recognise a user’s device.


Use Of Cookies

Cookies are used on for the following reasons:

  • To allow the user to log into their account;
  • To allow the user to choose log-in preferences;
  • To monitor and collect information about transactions carried out on; and
  • For fraud prevention purposes and generally to safeguard privacy

Cookies are generally used to enhance the user experience. Some of the cookies we use are essential for to function.


SOJOGO’s use of cookies falls into the following categories:

  • Session management: these cookies are essential to enable the use of, they manage session information and allow users to navigate through
  • Functionality: these cookies store information that allows us to remember user preferences, such as language, sorting type or media type. They are also used to improve the user experience, such as the user no longer seeing the same message twice.
  • Fraud prevention: these cookies store information that helps us eliminate fraudulent use of
  • Movement detection: these cookies allow us to store information about how users have come to We need to record this in order to be able to pay our Branches appropriately.
  • Analytics: these cookies allow us to recognise and count the number of users and see how users navigate when they are using it. This helps us to improve the way works, such as by ensuring that users can easily find what they are looking for and to show ads and information that are most relevant to each user and their interests, and to monitor the effectiveness of those ads and information.

SOJOGO may from time to time use carefully selected third party motion detection and/or analytics cookies to help and SOJOGO’s services to you.


Manage cookies If you wish to delete all cookies already stored on your computer or stop cookies that detect the movements of your browsing patterns, you can do so by deleting existing cookies and/or changing your browser’s privacy settings (the process you follow will differ from browser to browser). Please note that by deleting our cookies or disabling our future cookies, you may not be able to access certain areas or features of For example, if your browser is set to disable “session” cookies, you will not be able to log into your SOJOGO account.

More information on how SOJOGO protects your privacy is set out in our Privacy Policy.